Contact Us
We are committed to excellent customer service. Fill out the contact form below or call for immediate service! Be sure to describe your issue as clearly as possible.
Monday – Friday
5AM – 4PM, Mountain Standard Time
For Emergency Assistance Plus
Assistance is available 24/7/365
If you need Emergency Assistance: EA+ is not a first responder. Please call 911, or use this list to access immediate medical assistance if you are traveling outside of the U.S. Once you have been admitted to the hospital, use the Emergency Assistance numbers provided to the right (or on the back of your membership card) to contact EA+.
Emergency Assistance Numbers:
These phone numbers are for emergency use only. Do not use them for general questions or non-urgent matters.
Have a Question
We will respond to your email in the order it was received. For immediate assistance, please call us at the number above. Please note that assistance with existing coverage, including payments, cancellations, coverage upgrades or downgrades, and claims, must be handled by phone.
Contact Us by Mail
Where to mail correspondence and payments
Mail Correspondence To
AOA Endorsed Member Benefits
Customer Service
PO Box 26860
Phoenix, AZ 85068
Mail Payments To
AOA Endorsed Member Benefits
Premium Remittance Center
PO Box 7189
Pasadena CA, 91109-7189
To learn how to report a claim, check out our Report a Claim page.